What You Get for Being Our Customer
Assurance Against Loss
Your diamond is warranted against loss from its original mounting for 5 years from the original purchase date. We recommend that your jewelry be examined at least every 6 months by Noah Gabriel & Co. Jewelers and documented on this pledge. This protection only covers loss which is incurred through improper setting, defective mounting or error of Noah Gabriel & Co. Jewelers. Normal wear and any unusual damage or accidental mishap will nullify this protection. Prongs must be intact and not damaged, manipulated or broken. Complete loss of the diamond head is not protected under this program. Any necessary repairs found during inspection must be made by Noah Gabriel & Co. Jewelers at the customer’s expense. In the event of loss, Noah Gabriel & Co. Jewelers will replace your diamond with another of equal value up to $7,000.
Assurance of Best Value
Noah Gabriel & Co. Jewelers assures that we offer the best price to every customer. We will never over inflate our prices to offer false discounts. However, if you find an identical item offered under the same condition of sale at a lower printed advertised price within 45 days of purchase, excluding clearance items and internet pricing, Noah Gabriel & Co. Jewelers will refund the difference in price plus extend an additional 20% of the difference in store credit.
Assurance of Satisfaction
If for any reason you are not completely satisfied, simply return or exchange your jewelry in its original condition with proof of purchase within 45 days. Special orders, custom jewelry and/or engraved jewelry may not be returned or exchanged.
Assurance of Authenticity and Conflict Free Sourcing
All diamonds have been carefully selected and examined for cut, color, clarity and carat weight. We pledge that the jewelry item purchased on the attached receipt contains natural diamonds (unless noted as lab-created or cultured) and/or precious metals as identified on your sales receipt. We also pledge that all diamonds sold at Noah Gabriel & Co. are conflict free and have been responsibly sourced.
Assurance of Lasting Value (Trade-in Policy)
Your purchase is an extremely valuable asset. Noah Gabriel & Co. Jewelers will assure that you receive full value for your diamond if you ever decide to trade your diamond in for the purchase of another diamond provided it is for a purchase of equal additional value.
Assurance of Beauty and Semi-annual Inspections
Noah Gabriel & Co. Jewelers will professionally clean and inspect your diamond jewelry free of charge as often as you wish. We recommend a visit at least every 6 months to keep your jewelry looking its best and for the peace of mind that your diamond jewelry is issue free.
Noah Gabriel & Co. Jewelers Diamond Assurance Pledge is an added benefit of your purchase and is not a substitute for a jewelry insurance policy. Because your purchase is an extremely valuable possession, we strongly recommend that your jewelry purchase be insured accordingly. Your receipt can be used to seek insurance (or we can provide you with a complete appraisal for a minimal fee) from your personal insurance agent.