Our Promises

Peace of Mind from Noah Gabriel & Co. Jewelers

Fine jewelry is crafted from precious materials that are designed to last a lifetime. At Noah Gabriel & Co Jewelers we want to make sure you are choosing the perfect piece of jewelry for your special occasion. That is why we offer peace of mind with every purchase. We stand behind everything we sell and we guarantee everything from our sourcing to our pricing.

“Great customer service and excellent craftsmanship… I wouldn’t go anywhere else.”

Best Price Guarantee

Noah Gabriel & Co. Jewelers guarantees that we offer the best price to every customer. We will never over inflate our prices to offer false discounts. However, if you find an identical item at a better price within 90 days of purchase Noah Gabriel & Co. Jewelers will refund the difference in price plus you will receive 100% of the difference in store credit.

Details

Guarantee excludes clearance items, loose diamonds and internet pricing. Pricing must be a printed advertised price and offered under the same condition of sale. For example, if you purchase a piece of jewelry for $3,000 and then find the same piece of jewelry with a printed advertised price and offered under the same condition of sale for $2,500, we will refund you the difference of $500 ($3,000 – $2,500 = $500) plus give you an additional $500 in store credit.

“Noah Gabriel & Co. helped deliver my fiancé’s vision for a meaningful and symbolic design that incorporated original creativity…”

90 Day Satisfaction Guarantee

If for any reason you are not completely satisfied, simply return your item within 30 days or exchange within 90 days.

Details

Jewelry must be in original condition and returned with diamond report and accessories if applicable. Jewelry that has wear marks, has been sized or altered in any manner may be returned but is subject to a restocking fee equal to the cost of returning the item back to the original condition. In the event the item cannot be returned to the original condition, the item may not be returned.

Watches must be unworn and in original condition to be accepted for return or exchange.  All packaging, instructions and warranties must be included with the return or exchange of a watch.

Returns or exchanges are not allowed on custom jewelry, special orders, class rings, engraved items or on services such as jewelry or watch repairs and appraisals. However, if the vendor accepts a return or exchange a restocking fee of up to 50% will be applied.

Cash, check and charge refunds/credits are issued to the original purchaser with the original sales receipt up to $200 immediately.  In the event the cash, check or charge refund/credit is greater than $200, a check or credit refund will be issued within 10-15 business days. Charge credits are issued to the original purchaser on the account to which the item was charged. Gift returns with a receipt can only be exchanged or converted to a gift card.

“Great, easy-going, no pressure experience…”

110% Lifetime Upgrade Guarantee

You should always have the perfect diamond. You can trade your original Noah Gabriel & Co. engagement diamond, diamond studs and solitaire diamond pendant for a different size, quality, or shape. You will receive 110% of your original purchase toward your new purchase. You can come in as often as desired to trade in the original diamond and you are only required to pay the difference between the two diamonds. Our upgrade policy applies after 1 year.

Details

Noah Gabriel & Co. Jewelers will credit the original price of your diamond towards the purchase of a new diamond of greater value. This trade-in policy excludes the diamond mounting. Lab-Grown Center diamonds will receive 100% of your original purchase toward your new purchase. Mined diamonds will receive 110% of your original purchase toward your new purchase.

“Took the time to explain more about what to look for in a diamond and worked with me based upon my fiancé’s style…”

Conflict Free Sourcing

We pledge that all diamonds sold at Noah Gabriel & Co. are conflict-free and have been responsibly sourced.  Noah Gabriel & Co. Jewelers adheres and is committed to the Kimberly Process.  We also offer moissanite and lab-grown diamonds that are 100% conflict free.

Learn More.

The Kimberly Process was created in November of 2002 under the United Nations Charter.  It is a joint government, industry, and civil society initiative to stem the flow of conflict diamonds.  In compliance with the Kimberly Process, Noah Gabriel & Co. Jewelers states that the jewelry listed on your receipt contains diamonds that have been purchased from legitimate sources not involved in funding conflict and are in compliance with the United Nations resolutions.  We guarantee that our diamonds are conflict-free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.

“Noah Gabriel & Co. helped deliver my fiancé’s vision for a meaningful and symbolic design that incorporated original creativity…”

Authenticity Guarantee

We guarantee that every piece of jewelry purchased at Noah Gabriel & Co. Jewelers will match the description on the accompanying receipt. All diamonds and gemstones with a detailed grading description have been graded by a third-party laboratory or wholesaler to ensure accurate grading. Quality marks for purity of precious metal have been authenticated to be correct and are accurately portrayed on the receipt.

“Great customer service and excellent craftsmanship… I wouldn’t go anywhere else.”

Lifetime Warranty

Noah Gabriel & Co. Jewelers believes in complete customer satisfaction and total peace of mind. That is why our fine jewelry is backed by a lifetime warranty against manufacturer defects. We thoroughly inspect each crafted piece of jewelry before it enters your possession. This allows us to ensure the highest quality of craftmanship. We guarantee that your jewelry is perfect in appearance and structure, as well as free of manufacturing defects.
However, if you experience an issue, Noah Gabriel & Co. will gladly inspect your jewelry free of charge to evaluate the issue. If the issue is determined to be the cause of a manufacturing defect, we will complete all necessary repairs free of charge.

Details

Manufacturing Defects cover loss or damage due to improper setting, defective mounting or error of Noah Gabriel & Co. Jewelers. Normal wear and any unusual damage or accidental mishap will nullify this protection. Prongs must be intact and not damaged, manipulated or broken. Any necessary repairs found during inspection must be made by Noah Gabriel & Co. Jewelers at the customer’s expense. Fine Jewelry is described as jewelry made of 10k, 14k, 18k, palladium or platinum. Sterling Silver is not included.

“Great, easy-going, no pressure experience…”

Wear & Tear Warranty

Your fine jewelry is covered free of charge for normal wear and tear, melee diamond loss, and ring sizing for one year from purchase.
For additional protections and to learn more about our Lifetime Care Plans please visit
NoahGabrielCo.com/montage

Details

All diamonds up to .10 carat are warranted against loss from any piece of jewelry for 1 year from the original purchase date. Though not mandatory, Noah Gabriel & Co. Jewelers recommend that your jewelry be examined every 6 months. In the event of loss, Noah Gabriel & Co. Jewelers will replace your diamond with another of equal value. Fine Jewelry is described as jewelry made of 10k, 14k, 18k, palladium or platinum. Sterling Silver is not included.

“Took the time to explain more about what to look for in a diamond and worked with me based upon my fiancé’s style…”

Free Lifetime Cleaning & Inspections

Noah Gabriel & Co. Jewelers will professionally clean and inspect your fine jewelry free of charge as often as you wish. We recommend a visit at least every 6 months to keep your jewelry looking and feeling like new. While many other jewelers will require a visit every six months to keep you warranty active, we do not. We do want your jewelry to be as brilliant as the day you purchased it, so always feel free to stop in for a jewelry cleaning.

“Noah Gabriel & Co. helped deliver my fiancé’s vision for a meaningful and symbolic design that incorporated original creativity…”

Insurance Recommendations

Noah Gabriel & Co. Jewelers warranties are added benefits of purchasing your ring with us but are not a substitute for a jewelry insurance policy.  Because your jewelry is extremely valuable, we strongly recommend that your jewelry be insured accordingly.  Your receipt can be used to seek insurance from your personal insurance agent or visit NoahGabrielCo.com/briteco-insurance for information about jewelry insurance.